Frequently Asked Questions
Everything you need to know about your Roast'n experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for 1-2 day delivery within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my shipment?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Currently, Roast'n ships to the United States, Canada, and the United Kingdom. Shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
Yes, all Roast'n hardware and equipment come with a one-year limited warranty against manufacturing defects from the date of purchase.